The CSI dashboard provides a comprehensive solution for monitoring customer satisfaction by tracking the Client Satisfaction Index at various customer touchpoints and allowing segmentation by demographics, customer groups, or custom audiences. It enables targeted service improvements based on real data. The platform offers instant generation of branded PowerPoint presentations for streamlined stakeholder reporting, while advanced satisfaction metrics and trend analysis provide valuable insights into the banking customer experience. Designed for marketing managers and service teams, the dashboard facilitates efficient measurement and reporting, helping organizations enhance customer engagement and optimize service quality.